New Look + New Kit Subscription Options! - Hero Arts
Posted by Hero Arts on July 11, 2018

New Look + New Kit Subscription Options!

It's an exciting day here at Hero Arts! Our website has a fresh new look and we're also rolling out new My Monthly Hero subscription choices just for you.

You will notice a new look throughout heroarts.com and here on our blog, as well as a more mobile-friendly interface. Click around and let us know what you think! Even more updates and features will be added in the coming weeks and months.

And now for some My Monthly Hero news! We are pleased to announce new options for subscribing to our monthly kits. Pick the plan that works best for you:

You can find complete details and a list of benefits for each of the three plans on our new My Monthly Hero subscription page. We have also updated the FAQ on the subscription page to help you decide which option is best for you.

If you're a current subscriber and wish to save by upgrading to either the 3-month or 6-month plan, you can do so by choosing a new plan and checking out through our website. We will automatically cancel your existing monthly plan.

If you're a current subscriber and do not wish to make a change at this time, you do not have to do anything. Your current month-to-month plan will remain in effect.

We hope you enjoy these new options as well as our redesigned site. Do let us know what you think! As always, thank you for your support and for choosing to spend your time here with us.

Happy stamping,

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23 comments

Thanks for the new options Hero Arts! Can you clarify the “skip” feature with the 6-month plan? If you have already prepaid for six months worth of kits up front, what happens if you decide to skip one? Do you get a refund for the one kit, or does it extend your subscription another month? I did not see an answer to this in the FAQ. Thanks in advance for your response!

Jennifer,

Congratulations, the side looks great!

Henriëtte,

Hi Melissa – We hope you enjoy your kit! The winner will be announced later today.

Hero Arts,

Hi Traci – Sorry about that! We think we have the issue fixed. Please try again at your convenience and let us know if you have any trouble. You may need to remove items from your cart and refresh the subscription page. Sorry again!

Hero Arts,

Just tried to order a monthly subscription. Apparently, since the current kit is sold out, it will not let me enroll a monthly membership.

Traci,

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